SERVICE MANAGER DUBBO- SHANE FEE
Shane Fee is service manager for Hartwigs Dubbo, this role is multi-faceted and can entail running the workshop, day to day booking, enabling staff potential and all aspects of customer service.
Working in the light vehicle segment for 24 years in sales parts and services. He has worked for many brands including Mitsubishi and Mercedes Benz in service and parts. Shane has previously run 11 franchises through a workshop and has a wide base of experience in management and logistics.
Formerly living locally in Narrabri and is now based in Dubbo. A Soccer enthusiast he has played and coached training clinics and still enjoys catching up on the game.
His aim is to target servicing and trail work with an end goal of being able to tailor service towards an individual customer. Believes honesty and integrity are key to customer service. Making the customer happy is the end goal, carried out through expedience and convenience.